Customer Creations & Final Sale Policy

Each Butterfly Wings Miami creation is thoughtfully handcrafted and often customized specifically for the recipient or occasion. Due to the perishable nature of live plants, orchids, butterflies, and custom designed arrangements, all sales are final. Payment reserves your order.

Chrysalis & Butterfly Disclaimer

At Butterfly Wings Miami, every chrysalis is carefully inspected and hand selected to ensure the highest possible quality and optimal success rate. However, as these are living creatures and part of a natural process, proper care, handling, and environmental conditions play an important role in the successful emergence of a butterfly. While the vast majority of butterflies emerge successfully, nature is not entirely predictable. Please note that there is an approximate 5% chance that a butterfly may not complete its final stage of development.

Should a chrysalis fail to emerge, we will gladly provide a replacement chrysalis during our next available release cycle. To qualify for a replacement, the unopened chrysalis must be returned or exchanged. Replacement may be picked up at no additional charge or delivered for an applicable delivery fee.

Emergence Dates

Estimated butterfly emergence dates are provided as a helpful guideline based on typical development timelines. Because butterfly development is influenced by environmental conditions and natural biological factors, emergence dates are estimates only and cannot be guaranteed. By purchasing a chrysalis or butterfly experience, customers acknowledge and accept the natural variability associated with live butterflies and their development.